The University of Western Australia

Configure Outlook 2010 for student email

Further information

  • Pheme

Check IMAP is enabled

  1. Sign in to your UWA Student Email via the webmail.
  2. Click on the cog icon at the top right corner of the mailbox and choose 'Settings' from the drop down menu.
  3. Click 'Forwarding and POP/IMAP'.
    IMAP is enabled
  4. Select 'Enable IMAP'.
  5. Select 'Save Changes'.
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Enabling Less Secure Apps

Before setting up your email program you will need to enable 'Less Secure Apps' using the following steps:

  1. Sign in to your UWA Student Email via the webmail.
  2. Go to the 'Less secure apps' settings page. Please note that this link will take you to an external website.
  3. Select the 'Turn on' radio button.

While some desktop clients don't follow all modern security standards, the risk is minimal when you are a savvy internet user. Please contact BYOD for further information.

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Step 1

Open up Microsoft Outlook 2010. Select the 'File' tab in the top left. 

Select 'file'

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Step 2

Under 'Account Information', select 'Add Account'.

select 'add account'

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Step 3

On the 'Add New Account' screen, select the option 'Manually configure server settings or additional server types'.

Select 'manually configure...'

Click 'Next'.

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Step 4

On the 'Choose Service' page, select 'Internet E-mail'.

 Choose 'Internet E-mail'

Click 'Next'.

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Step 5 

Enter the following details:

Enter the settings

User Information

  • Enter the name you want to appear on your emails in the 'Your Name' field 
  • Enter your student email address in the 'E-mail Address' field. Your student email address is your student number ''
Server Information
  • Select 'IMAP' as the 'Account Type'
  • Type '' into the 'Incoming mail server' field
  • Type '' into the 'Outgoing mail server (smtp)' field
Logon Information
  • Ensure your 'Username' is your UWA student email address, not just your student number
  • Enter your Pheme password in the 'Password' field
  • Ensure the 'Remember Password' box is ticked
  • Ensure the 'Require logon using Secure Password Authentication (SPA)' box is left unticked
Click the 'More Settings...' button.

Do not click 'Next' yet.

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Step 6

On the 'General' tab:

  • Type in a name for your mailbox e.g. UWA Student Email
  • Type in the reply e-mail as your student e-mail address e.g. [email protected]

Enter the general settings

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Step 7

On the 'Outgoing Server' tab:

  • Check the 'My outgoing server (SMTP) requires authentication' box
  • Select 'Use same settings as my incoming mail'

Enter the outgoing server settings

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Step 8

On the Advanced tab enter the following settings:

  • Select 'Use SSL' next to 'Use the following type of encrypted connection' for both the Incoming and Outgoing servers
  • Ensure that '993' is entered next to 'Incoming server (IMAP)'
  • Ensure that '465' is entered next to 'Outgoing server (SMTP)'

Enter the advanced settings

Click 'OK'.

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Step 9

Back on the 'Internet E-Mail Settings' page, click 'Test account settings' and confirm that your settings are correct.

Click 'test account settings'

When you get two green ticks, click 'Close'. 

Completed tests 

Click 'Next'

You are done! Outlook 2010 should now start downloading your emails. 

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