The University of Western Australia

Configure Windows Mail on Vista for student email

Further information

  • Pheme

Check IMAP is enabled

  1. Sign in to your UWA Student Email via the webmail.
  2. Click on the cog icon at the top right corner of the mailbox and choose 'Settings' from the drop down menu.
  3. Click 'Forwarding and POP/IMAP'.
    IMAP is enabled
  4. Select 'Enable IMAP'.
  5. Select 'Save Changes'.
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Enabling Less Secure Apps

Before setting up your email program you will need to enable 'Less Secure Apps' using the following steps:

  1. Sign in to your UWA Student Email via the webmail.
  2. Go to the 'Less secure apps' settings page. Please note that this link will take you to an external website.
  3. Select the 'Turn on' radio button.

While some desktop clients don't follow all modern security standards, the risk is minimal when you are a savvy internet user. Please contact BYOD for further information.

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Windows Mail

  1. Click on 'Tools' and then select 'Accounts'

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  2. Select 'Add..' from the right hand side and a window should appear:
  3. Choose 'Email Account'
  4. You will be prompted to enter your 'Display Name'. This is whatever you would like your recipients to see your name as (preferably your real name).
  5. You will be prompted to enter your 'Internet Email Address'. This is your [email protected] (for example, [email protected]).
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  6. Incoming email server type: POP3
    • Incoming mail (POP3 or IMAP) server:
    • Outgoing email server (SMTP) name:
    • Check the 'Outgoing server requires authentication' setting is ticked. Click 'Next'.

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  7. At the 'Internet Mail Logon' screen, enter your [email protected] and the password is your regular Pheme password. Select 'Next'. You will get a 'Congratulations' screen and check box prompt stating "Do not download my email at this time." Please check this is selected as there are more settings to configure and we won't be able to retrieve mail just yet. Click 'Finish'.
  8. You should automatically return to the 'Internet Accounts' screen. (If you don't, simply select it again from the 'Tools' > 'Accounts' menu options.

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  9. Open up the 'Properties' by double clicking on it (or selecting 'Properties' and ensuring is highlighted).
  10. A ' Properties' screen will appear. Click on the 'Advanced' tab on the far right of this window. Ensure the following settings are entered:
    • Outgoing mail (SMTP): 587
    • "This server requires a secure connection (SSL)" must be ticked.
    • Incoming mail (POP3): 995
    • "This server requires a secure connection (SSL)" must be ticked.
  11. Click 'OK' and then close the 'Internet Accounts' window. Now hit 'Send/Receive' and all your student email will download into your inbox view. If this is generates no errors, then you have successfully completed your account setup.

Unfortunately a limitation of Windows Mail is that if you have more than one email account setup, it will download all your email and store it in the same Inbox folder. There is no way to separate different email accounts into multiple inboxes. This is not a problem if you only have the one account on Windows Mail. If however this is a problem for you, we recommend you use a different mail client for Windows Vista such as Windows Live Mail or Microsoft Outlook – both of these clients support separate inboxes for POP mail accounts.

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