Health advice

1. Health advice

For information on the University Medical Centre and COVID-19, visit their webpage.

1-1 – What do I do if develop symptoms?

For information on COVID clinics and eligibility criteria for testing, visit the WA Department of Health website.

If you develop symptoms you should:

  • Not attend a University campus
  • Isolate yourself at your place residence
  • Immediately contact the Health Direct Hotline - 1800 022 222 (24/7), your usual doctor by telephone or University Medical Centre on 6488 2118 and inform them of your travel history or contact with a potential case of COVID-19

Medical centres and hospitals should not be attended in person without phoning ahead.

If you have serious symptoms such as difficulty breathing call 000 for urgent medical help. Advise of your symptoms, travel history and/or recent close contact with a confirmed case of COVID-19.

If an ambulance is not required, you should use a personal mode of transport to minimise exposure to others when transiting to medical assessment. If using public transport, taxis or ride-sharing services you should:

  • wear a face mask
  • avoid direct contact with others
  • practise good hand and cough/sneeze hygiene.

Medical professionals will determine if you meet the criteria for a suspected case of COVID-19 and will arrange laboratory screening as required. You will be required to self-isolate while awaiting results of laboratory screening and will be contacted by the Public Health authorities with further information.

1-2 – What if I, a staff member or student thinks they have COVID-19?

If you develop symptoms you should:

  • Not attend a University campus
  • If on campus, isolate to a single office/room if available. Wear a mask if available and maintain a distance of 1.5 metres from others
  • Isolate yourself at your place of residence
  • Immediately contact the Health Direct Hotline - 1800 022 222 (24/7), your usual doctor by telephone or University Medical Centre 6488 2118 and inform them of travel history or contact with a potential case of COVID-19.
  • COVID Clinics can be attended in person if you have a fever (≥38°) and acute respiratory symptoms
  • If an ambulance is not required, you should use a personal mode of transport to minimise exposure to others when transiting to medical assessment. If using public transport, taxis or ride-sharing services you should:
    • wear a face mask
    • avoid contact with others
    • practise good hand and cough/sneeze hygiene.
  • Notify Safety, Health and Wellbeing at [email protected]
  • Campus Management will arrange for a deep clean of the office/building. Staff can disinfect personal equipment in the immediate area with household detergent or disinfectant wipes. Avoiding touching items that belong to the suspected case. Wash your hands thoroughly with soap and water or alcohol based sanitiser following cleaning.
1-3 – Does my Overseas Student Health Cover (OSHC) cover me for COVID-19?

Cover is available to Allianz (AGA) OSHC policyholders for medical services provided in hospital and out of hospital, including PBS prescription medicines and emergency treatment. Limits, exclusions and terms and conditions apply.

Contact AGA to discuss your individual case or read the OSHC policy wording for further details.

General enquiries within Australia: 13 67 42

Claims: 1800 651 349

Please note that waiting periods may apply for treatment for pre-existing conditions.

For more information visit Allianz Global Assistance.

1-4 – Where can I find the latest health advice about coronavirus?

Visit the Department of Health website or view the resources below.

1-5 – What should I do if I need evidence of a negative COVID-19 test for visa purposes?

You should visit your GP to get a referral to a COVID clinic or a private testing lab. Please note this test may incur a fee. You should start this process several weeks in advance to allow time for appointments and test results to be returned. For more information, contact the University Medical Centre.