The University of Western Australia aims to provide students with a supportive, secure and academically challenging environment.
The University continually seeks to enhance the student experience and has an ongoing commitment to equity, access and diversity.
Consistent with its aim to provide a high-quality service to every student within the principles of the University's Charter of Student Rights and Responsibilities.
A number of processes for reporting and resolving student concerns and complaints exist at the University. Students are strongly encouraged to familiarise themselves with these processes from the outset of their engagement with the University.
The Complaint Resolution Unit is available to provide advice to students and will refer matters it receives to the relevant process for resolution.