Further information
Contacts
- Complaint Resolution Unit
- Student Support Services
- Faculty Advisers
(Academic advice) - Guild Student Assist Officers
(Academic, financial and general advice) - Equity and Diversity Adviser Scheme
- UniAccess
- Academic Policy Services
- Resident Advisers
(Settling in at University Hall)
This page provides information policies and procedures that may apply for the reporting and/or resolution of specific matters of student concern.
Review and appeal matters
Student concerns in relation to the following matters are not eligible for resolution under the University Policy on: Student Complaint Resolution. Refer to the policy or procedure listed below.
- Academic decisions
- University Policy on: Review and appeal of academic decisions relating to students"
- Specific decisions of the Graduate Research School
- Appeal procedure for research higher degree by thesis, e.g.thesis classification, progress status
- Parking infringements
- UniPark appeal procedure
Matters with specific reporting procedures
While complaints about the following matters may be accepted for resolution under the University Policy on: Student Complaint Resolution, they have specific reporting procedures. These procedures should be followed prior to submitting a complaint for formal resolution to the University.
- Health and safety incidents, near misses and hazards
- UWA Safety, Health and Wellbeing notification procedure
- Theft or lost property
- UWA Security - Lost property report procedure
- Security incident
- UWA Security - Incident report procedure
The University recognises that in some situations a person may wish to make an anonymous complaint or dislosure in order to protect their identity. Three processes exist - refer to the Anonymous complaints page for more information.
Other matters
The following matters have specific policies and/or procedures which support the University Policy on: Student Complaint Resolution. In the event of any inconsistency between the complaint policy and the policy/or procedure below, the specific policy/procedure applies.
- Fraud and corruption
- University Policy on: Fraud and corruption
- Research misconduct
- University Policy on: Managing Alleged breaches of the Code of Conduct for research and allegations of research misconduct
- Bullying
- University Policy on: Prevention and resolution of bullying on campus
- Racial harassment
- University Policy on: Racial harassment
- Sexual harassment
- University Policy on: Sexual harassment
University information
CRICOS Code: 00126G
